Zenith Inset

Vokèra Zenith inset flat plate solar thermal collectors

The Zenith Inset flat plate solar thermal collectors are ideal for new build applications, or for those wanting a more discreet aesthetically pleasing finish. The Vokèra Zenith packages enable simple ordering of a complete Zenith system and are compatible with the Vokèra Mynute i, Vision System or Mynute VHE open vent boilers and AquaFlow twin coil cylinders.

Zenith Inset collectors provide optimum performance when sited on a south facing roof with an angle of inclination between 35-45° or with a east/west facing roof using a split system.

We recommend installations are carried out by installers having completed the full scope solar thermal course. For more information on this certificated course click here.

On Tile

Features

  • Ideal for new build applications
  • Highly selective coating on copper absorber plate for excellent absorption
  • Pressurised system for optimum performance
  • 4cm rock wool lining ensures excellent heat retention
  • Solar Keymark seal of approval
  • ETL registered enabling businesses to claim tax relief
  • 10 year warranty
  • A well installed system life expectancy over 20 years
  • Full pre and post sales support via Vokera Pre-Sales Advice Team and Technical Team

Information Downloads

Click here to view all Vokèra literature

CondexaPRO

Vokèra CondexaPRO light commercial boiler

Outputs (kW): 50 – 70 – 100 – 150 – 200 – 250 – 300 – 350 – 400

The CondexaPRO is Vokèra’s range of condensing light commercial boilers. Unlike many systems on the market the CondexaPRO has been designed to provide water to three different circuits at different temperatures, either supplied as direct take off’s or via a header system utilizing controls as required.

The CondexaPRO is often the solution of choice for: hotels, offices and large domestic properties supplying domestic hot water, high temperature heating (radiators) and low temperature heating (underfloor).

CondexaPRO_VHE_Icon_Grid_600x360

Features

  • ErP Class A
  • Weekly programmer
  • Flexible installation, linear, back to back or freestanding
  • Clever boiler mounting rig saves significant time on installation
  • High quality components and accessories to configure CondexaPRO cascades up to 400kW
  • Extremely efficient, can modulate down to 16kW (even on 400kW installations)
  • Minimum polluting emissions, class 5 of the UNI EN 677 standard (best European category in ecology)
  • Full pre-sales specification support available from Vokèra’s commercial technical team

Information Downloads

 Applications

The CondexaPRO is extremely versatile and is suitable for a wide range of commercial applications, including churches, schools, offices, hotels and many more.
The flexible nature of the CondexaPRO, means it can easily integrate with renewable solutions to maximise energy savings. To discuss your project with Vokèra’s dedicated commercial team, email: pre-sales@vokera.co.uk

Click here to view all Vokèra literature

condexapro-back-to-back

Mynute VHE

Vokèra Mynute VHE open vent boiler

Outputs (kW): 15 – 20

The Mynute VHE is Vokèra’s range of condensing open vent boilers. The Mynute VHE has the widest flueing options, with horizontal, vertical or rear* flueing options, using Vokèra’s concentric, or twin flue systems. Flue type certification also permits the Mynute VHE to be used with Vokèra’s 80mm PP flue liner and B23 applications.

Top and bottom pipe connections provide increased flexibility and installation simplicity.

Mynute_VHE_Icon_Grid_600x360*Please note, Mynute 15VHE is shown in image above

Features

  • ErP Class A
  • 93% efficient (ErP space heating)
  • Rear flue option (Mynute 15VHE only)
  • Top and bottom pipe connections (Mynute 15VHE only)
  • Compatible with solar thermal
  • Versatile flueing options
  • 2 year warranty

Information Downloads

Mynute 35HE

Vokèra Mynute 35HE system boiler

Output (kW):35

The Mynute 35HE is a condensing system boiler. Its blend of innovative technology and traditional interface make the Mynute 35HE a popular choice for system applications. The Mynute 35HE has an extremely high modulation ratio, enabling the boiler to modulate down to maximise fuel efficiency.

Mynute_HE_Icon_Grid_600x360

Features

  • ErP Class A
  • High modulation ratio
  • Traditional display
  • OpenTherm (OT) technology built in to connect to Vokèra OT Protocol Control
  • Flexible and versatile flueing of up to 40m
  • 2 year parts and labour warranty

Information Downloads

Click here to view all Vokèra literature

The digital clock and pipe cover are not included as standard and are shown as optional extras.

 

Unica HE

Vokèra Unica HE combi boiler

Outputs (kW): 28 – 32 – 36

picture of Unica HEThe Unica HE is Vokèra’s mid range ‘A’ band condensing combi boiler. Its blend of innovative technology and traditional interface makes the Unica HE our most popular combi boiler. The Unica HE is supplied with a pre-fixing jig and filling loop as standard making installation simple and straight forward.

All Vokèra boilers have always been manufactured with the same pipe layout, ensuring the upgrade from an old to a new Vokèra boiler is straight forward.

100% of Vokèra boilers are tested before leaving our factory.

Features
  • A band condensing combi
  • Pre-fixing jig and filling loop
  • Traditional display
  • Hot water pre-heat
  • OpenTherm (OT) technology built in to connect to Vokèra OT Protocol Control
  • Flexible and versatile flueing up to 40m
  • Energy Saving Trust Recommended

Information Downloads

Click here to view all Vokèra literature.

The mechanical clock and pipe cover are not included as standard and are shown as optional extras.

Customer Service

Book a repair – 01274 866100

vokera-service-van

If a Vokèra boiler does require attention, our professional and fully trained customer care team can help.

Our Customer Care Centre in the UK is open Monday – Friday, 8.15am – 5pm and Saturday 8am – 12pm.
You can contact them via telephone on: 01274 866100 or email: service@vokera.co.uk.

In Ireland our Customer Care Centre is open Monday – Friday 8.30am – 5.00pm.
You can contact them via telephone on: +353 56 775 5055

Common winter faults

Warranty T&C’s 

Become a Vokèra Installer

Become a Vokèra Approved Installer

Vokèra offer an Approved Installer status to heating engineers who want to access enhanced benefits from Vokèra. As an Approved Installer you can benefit from a complete partnership package that will deliver even more information, support and rewards.

van 4

To become an Approved Installer for Vokèra, you have to satisfy the following set of requirements:

  • Be Gas Safe Registered and provide copy of Gas Safe Certificate
  • Follow Benchmark procedure
  • Be registered to Vokèra Affinity Support and Reward programme
  • Install 25 or more Vokèra boilers a year
  • Attended both Vokèra High Efficiency Technical Training and Fault Finding product Courses within the last 12 months

To be eligible to be recommended for any installation leads from Vokèra you must:

  • Must have current Public Liability Insurance, minimum £2,000,000
  • Have a health and safety policy if you employ more than 5 people
  • Agree to work to the Vokèra Code of Practice
  • Been trading for at least 1 year
  • Provide 2 trade references

Enhanced Benefits from Vokèra

  • Vokèra van livery to promote approved Vokèra status (Approved Installer livery, distinguishes an Approved Installer)
  • Free technical product training
  • Listed as a Vokèra Approved Installer
  • Included in Vokèra upgrade campaigns
  • Use of your Affinity points towards specialist marketing activity

 Access to extended warranties

Receive a free 5 year warranty (1) on Vokèra domestic boilers, enabling you to offer your customers additional benefits and giving your business an advantage. To register all your Vokèra installations use the product registration form available on the Affinity website or via the Vokèra App, we will ensure all your qualifying installations receive the extended 5 year warranty. We will send your customer their Building Regulations Compliance Certificate and confirmation of their warranty. Don’t forget…As an Affinity member you will also receive FREE Gas Safe notifications!

(1) Excel, CondexaPRO and Aquanova water heater are not eligible for 5 year warranties

If you fulfill all the criteria above and want to access the enhanced benefits from Vokèra, please fill in the attached form and return to:

Approved Installer Programme
Vokèra Ltd
Borderlake House
Unit 7 Riverside Industrial Estate
London Colney
AL2 1HG

Or email: boilerupgrade@vokera.co.uk

Please enclose copies of your:

  • Gas Safe Registered Certificate
  • Public Liability Insurance Certificate
  • Health and Safety Policy

Upon approval you will receive a pack containing details of our agreement which you must sign and return to Vokera. Once received, your van livery will be dispatched and your Affinity account status will change. You will also be issued with your Approved Installer pack that details all of your additional benefits.

Technical Support

Technical Support

Vokèra’s technical support centre is available to offer advice over the phone for Gas Safe Registered engineers. Our support line is open Monday to Friday 8.15am to 5pm and Saturday 8am to 12pm.

To contact us, please call: 0844 391 0999 and select option 4 or email: technical@vokera.co.uk

 Technical Support on Current Products

  • To help diagnose faults
  • To help carry out repairs
  • To help installation

 Technical Support on Obsolete Products

Technical support on the current product range is offered free of charge. A nominal charge is made for Vokèra appliances that are obsolete. We are happy to arrange training on obsolete appliances to aid repair and reimburse charges for technical support in Affinity points. To register to affinity click here.

 Pre Sales Advice

Vokèra has a dedicated Pre Sales Advice team, to find out more click here.

Training

Technical Training

Vokèra technical training delivers real value to Gas Safe Registered engineers. Our technical training focuses on the need of the engineer to become familiar with the product, to enable quick and simple installation or repair. Our technical training is structured to ensure you cover: the appliance range, installation, operation, wiring, flueing, benchmark, fault finding and commissioning.

Vokèra takes great pride in the quality of its training courses to deliver real value, below are a few comments made regarding our courses:

“I have worked as a plumbing technician at West Herts, have taught myself and think the training is the best I‘ve encountered. Dave is friendly and a knowledgeable teacher” 

“Great presentation from a knowledgeable instructor who understands installation and service practicalities”

“I felt I received a lot more knowledge about Vokèra and would feel more assured using more of them”

“Very informative and easy to understand”

“Opens up avenues to an insight on boilers, very good” 

trademod8-training-school

 Training courses

Email: training@vokera.co.uk or call 0844 391 0999 option 5

Vokera Product Courses & CPD Seminars Prices
NEW BeSMART & Controls Course £99 plus VAT
New Entrants Course FREE*
Controls Course FREE*
High Efficiency Product Course £50 plus VAT
Fault Finding Product Course £50 plus VAT
Renewables Overview Product Course inc. Solar Thermal and Air Source Heat Pumps £50 plus VAT
Tailored Workshops £99 plus VAT
Individual Courses £99 plus VAT

*Introductory promotional offer.

All attendees on Vokèra product courses receive a certificate of attendance. To attend you must be Gas Safe Registered.

As well as product courses we offer a range of certificated courses, including:

Certificated Courses Duration
Energy Efficiency Certificate 1 Day
G3 Domestic HWSS Certificate 1 Day

All our certificated courses are accredited by Logic Certification. For details on prices, please call us on 0844 391 0999 option 5.

Click here to download our Training Course Profile.

Upcoming courses

Course name

Date

Location

evolve Training 11/01/2018 London Colney
evolve Training 16/01/2018 Glasgow
High Efficiency 24/01/2018 London Colney
Fault Finding 25/01/2018 London Colney
evolve Training 25/01/2018 Bradford
Approved Installer Refresher 30/01/2018 London Colney
High Efficiency 14/02/2018 Bradford
Fault Finding 15/02/2018 Bradford
High Efficiency 20/02/2018 London Colney
Fault Finding 21/02/2018 London Colney
Call our training team on: 01727 744002 to book on now!

Vokèra offer training nationwide, we have 4 Vokèra training centre and 12 Satellite centres:

Vokera Technical Training Centres:
  • Glasgow
  • Bradford
  • London Colney
  • Callan Co Kilkenny
Vokera Satellite Training Centres:
  • Aberdeen
  • Chichester
  • Langport
  • Sunderland
  • Chesterfield
  • Belfast NI (CCTS)
  • Birmingham (JTL)
  • London – Chingford, E4 (Skills4Life)
  • Plymouth
  • Newton Abbot (Supertec)
  • Cardiff (GATC)
  • Norwich

Training Map

Affinity and Promotions


If you are a Gas Safe Registered Engineer then you should become a member of Vokèra Affinity.

Specifically designed for YOU, the professional installer, membership provides a range of benefits that are designed to help make your working life easier. Now with just one simple online or app registration you can register your product installation with Vokèra, receive free Gas Safe Notification, validate the boiler warranty and we’ll process your Affinity points on qualifying products. And don’t forget to look out for exclusive Vokèra Affinity promotions too!

To register, click here!

The Vokèra App provides a wide variety of time-saving, useful content straight to a mobile device with the added advantage of convenient integration with Vokèra’s popular Affinity Rewards programme for installers registered on the scheme. You can visit the App page here.

Working on iOS and Android platforms, the Vokèra App is free to download from the App Store here and Google Play here.

If you need any help, you can view our step by step guide or call the dedicated Affinity support on 01727 744044.

As part of our commitment to supporting installers, when registering your installation can specify if you wish to carry out your own servicing on the boiler installed.

Existing member?

If you’re already a member, Affinity has got even better! Visit the Affinity website and log in as normal, you will be asked to confirm your contact details on your first log in only. Please note your contact details must match those that are registered with Gas Safe.