Why choose Vokèra

When choosing a heating appliance or solution, Vokèra is dedicated to supporting you every step of the way. From advice to what heating solution is best for your home or business to after sales service support back up for your appliance during its lifetime. With a 99% reliability rate within the first two years of installation, Vokèra boasts some of the leading reliability figures in the market. We achieve these leading results because every single Vokèra appliance is pre-tested in the factory before dispatch. State of the art Research and Development and Manufacturing plants in Northern Italy ensure you get an appliance with the latest technology, highest efficiency, safety and reliability built in as standard.

 Our Approach

Vokèra has a strong set of internal values and ethos that positively impacts on the levels of service our customers receive.

You will find that the Vokèra team support each other and work together, which fosters a caring approach in everything we do. We invest heavily in ensuring our team are fully trained, professional and consistent to enable them to deliver a first class service inline with our internal values.

 Vokèra Support

You can contact our pre sales advice team, who can provide advice on your heating requirements, or request a free no obligation visit from one of our qualified engineers or specially selected agents. Please contact them by email or telephone: pre-sales@vokera.co.uk or 0844 391 0999.

Your Vokèra boiler or renewable product** should be serviced annually to ensure it continues to work to its maximum efficiency, the annual service also includes routine safety checks for your peace of mind. Vokèra offer an annual service contract for your boiler or renewable product, or you can simply contact our Customer Care team to book your boiler or renewable product in for its annual service***. Click here for details of Vokèra Annual Service Plans.

Should your boiler require a repair and it is out of its warranty period, Vokèra offer Fixed Price Repair plans and Repair + 1 year warranty plans*. Click here for details of Vokèra Repair Plans.

Vokèra have fully trained and qualified direct employed engineers and specially selected agents to undertake any maintenance and repair required on your boiler or renewable product, you simply need to contact the Vokèra customer care team to arrange a call.

 Vokèra Range

As a leading manufacturer of heating appliances Vokèra has an extensive product range to ensure that there is a Vokèra appliance to suit your needs, our products boast the latest technology and highest efficiency to maximise your comfort. For now you may be looking for a boiler, perhaps you may consider renewable products in the future. By choosing Vokèra you can keep with one manufacturer brand for your heating needs from boilers, unvented cylinders, controls and renewables.
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*Terms and conditions apply
**Renewable products can carry differing maintenance requirements
***An annual service must be undertaken to validate any manufacturer warranty you have