The new EU General Data Protection regulation (GDPR) is in force from 25th May 2018 so we have been advising all members that they now need to opt in to receive any Affinity communications. This includes the monthly statement, any member bulletins and promotion alerts.
You should have received emails asking you to update your communication preferences by logging in to your account. So, if you haven’t opted in you now won’t receive communications until you have updated your preferences.
These preferences can be updated ant any time, by simply logging in to your account and going to your account settings page.
If you have opted in to receive an email monthly statement you should receive this around the middle of each month and this is sent to the registered email address.
If you don’t think you have received your statement, make sure you have opted in, and also check that your registered email details are correct within Affinity. Please also check your spam/junk email folders.
Your statement will update you with a summary of any points you’ve earned, any rewards redeemed and any points which have expired or are due to expire. You can also access your points history by logging in to your account and going to account settings.