Not only has Vokèra recently celebrated 25 years in Scotland, but five Directors have also racked up an impressive collective century of experience. Phil Adams (Managing Director), Darren Payne (Operations Director), Alister Maclachlan (Product Director), Terry Asser (Commercial Director) and Phillip Ng (Finance Director) have worked for Vokèra or within the Riello Group for a combined total of 130 years.

“This is an impressive figure and we are proud to have such experienced people sitting in our top management,” comments Phil Adams. “Having this wealth of knowledge at the company is invaluable as it gives peace of mind to our customers. They know that they are talking to experts that really understand the business and the wider industry. It is also a great testament to Vokèra and the way it develops and grows its staff.”


Phil Adams – Managing Director

Phil Adams was immersed in the HVAC industry with Vokèra’s parent company, Riello, for nearly 20 years prior to joining Vokèra in 2015. As a Managing Director for the company, his wealth of knowledge and experience continues to grow and strengthen the Vokèra business and brand within the UK and Ireland.

Terry Asser – Commercial Director

Vokèra’s Commercial Director Terry originally joined Vokèra back in 1986 and now manages all major accounts and is dedicated to developing business growth through strategies for new and existing products. He is responsible for setting up commercial relationships with the company’s suppliers and customers, having held many client facing roles such as Service & Operations Director and Sales Director for the UK & Ireland during his time at Vokèra. Terry has also supported Riello Group in Italy in the past, taking on the role of Spare Parts Commercial Director for Foreign Countries.

Darren Payne – Operations Director

Joining Vokèra in 1983, Darren Payne is one of our longest standing employees. He started as a warehouse junior, soon moving on to the Spare Parts department, before becoming Spare Parts Manager. Darren has also been Service manager amplified by his training as a Service Engineer, supporting the product department and creating user, installation and maintenance guides for brand new products. Having been promoted to IT Director in 2010, he also took on responsibility for Engineering Services & Call Centre then later Spare Parts Admin & Warehouse, before moving to his current position as Operations Director.

Alister Maclachlan – Product Director

Alister’s current role as Product Director lends itself to his 38+ years in the heating industry. He is currently responsible for product management and development, ensuring product conformity, certification and above all, quality. He started as a service engineer in 1991, moving his way up through various technical and engineering roles. Alister has always been passionate about product quality, committing to continual product enhancement and development of the Vokèra portfolio that deliver real benefits to the consumer.

Philip Ng – Finance Director

Having joined Vokèra in 1994, Philip worked his way to his primary role as the company’s Finance Director, as well as taking on job of Company Secretary. His responsibilities include HR, budgeting, strategic tax planning and the review and implementation of all controls of the accounting functions.

To find out more about our products, browse the Vokèra website.